Privacy & Cookie Policy

In this Policy the following terms shall have the following meanings:

This Policy applies only to the actions of “MyPolicyVault.co.uk” and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Without limitation, any of the following Data may be collected by this Website from time to time:

• Name
• Date of birth
• Vehicle details
• Job title / study level
• Employer
• Contact information such as email addresses and telephone numbers
• Demographic information such as post code, preferences and interests
• Financial information such as credit / debit card numbers
• IP address (automatically collected)
• Web browser type and version (automatically collected)
• Operating system (automatically collected)
• A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)
• When you obtain a quote but do not purchase a policy, we will store your information and may contact you

We are the Data Controller for the data you provide to us. We need to use your data in order to arrange your insurance and associated products. You are obliged to provide information without which we will be unable to provide a service to you.

Any personal information provided by you may be held by the Insurer in relation to your insurance cover. It may be used by our relevant staff in making a decision concerning your insurance and for the purpose of servicing your cover and administering claims. Information may be passed to loss adjusters, solicitors, reinsurers or other service providers for these purposes.

We may obtain information about you from credit reference agencies, fraud prevention agencies and others to check your credit status and identity. The agencies will record our enquiries, which may be seen by other companies who make their own credit enquiries. If you provide false or inaccurate information and we suspect fraud, we will record this.

We and other organisations may use these records to:

• Help make decisions on insurance proposals and insurance claims, for you and members of your household.
• Trace debtors, recover debt, prevent fraud, and manage your insurance policies.
• Check your identity to prevent money laundering unless you furnish us with satisfactory proof of identity.

We process all data in the UK but where we need to disclose data to parties outside the European Economic Area (EEA) we will take reasonable steps to ensure the privacy of your data.

In order to protect our legal position, we will retain your data for a minimum of 7 years. We have a Data Protection regime in place to oversee the effective and secure processing of your data.

Under GDPR legislation, you can ask us for a copy of the data we hold, have it corrected, sent to a third party or deleted (subject to our need to hold data for legal reasons). We will not make your personal details available to any companies to use for their own marketing purposes.

If you wish to complain about how we have handled your data, you can contact us and we will investigate the matter. If you are not satisfied with our response or believe we are processing your data incorrectly you can complain to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. Tel: 0303 123 1113.

“MyPolicyVault.co.uk” may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services have access to certain personal Data provided by Users of this Website.

Any Data used by such parties is used only to the extent required by them to perform the services that “MyPolicyVault.co.uk” requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

This Website may, from time to time, provide links to other websites. “MyPolicyVault.co.uk” has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

“MyPolicyVault.co.uk” may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of “MyPolicyVault.co.uk”. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

You may access certain areas of the Website without providing any Data at all. However, to use all features and functions available on the Website you may be required to submit certain Data.

You may restrict your internet browser’s use of Cookies. For more information see Clause 11.

You have the right to ask for a copy of any of your personal Data held by “MyPolicyVault.co.uk” (where such data is held) by contacting us in writing at:

Data security is of great importance to “MyPolicyVault.co.uk” and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

This Website may place and access certain Cookies on your computer. “MyPolicyVault.co.uk” uses Cookies to improve your experience of using the Website and to improve our range of products and services. “MyPolicyVault.co.uk” has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Certain features of the Website depend upon Cookies to function. UK and EU Cookie Law deems these Cookies to be strictly necessary. These Cookies are shown below. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser’s settings.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

“MyPolicyVault.co.uk” reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.